Shipping times
At ZippyLizard™, we work hard to ensure every order is carefully prepared and delivered as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.
📦 Order Processing Time
All orders are processed within 1–5 business days (Monday–Friday, excluding holidays).
During product launches, promotions, or periods of exceptionally high demand, processing times may be slightly longer. Once your order has been prepared and dispatched, you'll receive an email containing your tracking information.
🚚 Estimated Delivery Time
After your order has been shipped, delivery typically takes:
2–15 business days
Delivery times may vary depending on:
Your location
Shipping carrier operations
Weather conditions
Customs clearance (if applicable)
Seasonal shipping demand
Please note that business days do not include weekends or public holidays.
🌍 Shipping Destinations
We proudly ship to most countries worldwide.
Delivery times may vary depending on your destination. If you're unsure whether we ship to your country, please contact our support team before placing your order.
🔎 Tracking Your Order
Once your order has been shipped, you'll receive a tracking number via email.
Please allow 24–72 hours for the carrier to perform the first scan and activate tracking updates. During periods of high shipping volume, tracking activation may take slightly longer than usual.
If your tracking initially displays “Pre-Shipment,” “Label Created,” or “Waiting for Carrier,” there's no need to worry—this simply means your package has already left our warehouse and is waiting for its first carrier scan.
Tracking updates will automatically appear once the carrier processes your shipment.
⚠️ Important Information
Shipping and delivery times are estimates and cannot be guaranteed.
Delays caused by shipping carriers, customs inspections, weather, or other circumstances beyond our control may occasionally occur.
Please ensure your shipping address is entered correctly during checkout, as we cannot be responsible for delays or delivery issues caused by incorrect addresses.
📩 Need Assistance?
If you have any questions regarding your order or shipment, our support team is always happy to help.
Email: info@zippylizard.store
Thank you for supporting ZippyLizard™. We truly appreciate your patience and can't wait for your order to arrive. 💚